The United guide
Settle in, sooner.
A practical arrival checklist for your United Vacation Homes stay, from saving your directions to preparing for departure.
Before leaving home
- Save your reservation confirmation, property address and arrival instructions somewhere easy to find.
- Check the confirmed guest count and sleeping arrangements.
- Ask about any essentials not specified in the listing, such as child equipment or accessibility features.
- Confirm optional extras and any pool heating request in advance.
- Plan transport and a simple first meal around your scheduled arrival.
On arrival
Follow the access instructions supplied for your reservation. Take a moment to locate the home’s guidance and check that everything is as expected. Let United know promptly if anything needs attention.
During your stay
Follow the property and community rules, keep the home secure when you leave and use the contact details supplied for any questions. Confirm changes with the team rather than assuming an extra guest or extended departure time is possible.
Before departure
Read the departure instructions the evening before leaving. Allow time to gather belongings and follow the home’s checkout steps. Check the agreed departure time and return access items as directed.
Keep these details handy
Where are the arrival and departure times?
Our published terms list arrival at 4 p.m. and departure at 10 a.m. Your reservation instructions are the place to check the arrangements agreed for your stay.
Where do I get help?
Use the contact details provided with your booking. You can also reach the United office at 407 255 2267 or use our contact page.
A great stay starts with the right home.
Room to unwind. Time together. A place to call your own.